Shipping & Policies

SHIPPING:

 Items are sent from New Zealand in 1 - 3 working days.

STAR STICKERS ONLY

USA/NZ - FREE standard mail (<1 week)

CANADA -  Standard mail (1-2 weeks)

REST OF THE WORLD - Either FREE standard airmail (1-3 weeks) OR upgrade to express courier at checkout (<1 week).

ALL OTHER PRODUCTS

USA/CANADA/AUSTRALIA/ASIA - FREE express courier (<1 week)

NZ - FREE standard post (<1 week)

REST OF THE WORLD - Express courier (<1 week)

EXPRESS COURIER : Street address only, no PO boxes.

 

IMPORT TAXES:

Import duty/taxes are the full responsibility of the buyer. 

RETURNS:

Contact me for returns within 14 days of delivery.

Refunds are only issued on return of items in original condition with all parts. Return shipping is the buyer's expense and responsibility.

Express shipping upgrades are not refundable.

Abandoned/unclaimed items are not automatically returned but may be destroyed.

CANCELLATIONS:

Cancellations may only be made if the item has not shipped.

SHIPPING HELP:

If you have any unexpected issues/concerns please contact me, I’m happy to help.