Contact Me

glow in the dark nebula mural, painting a mural in the dark at Stella Murals

FAQ

(I might have already read your mind.)

Ordering

Do you Offer Refunds?

It doesn't happen very often but please reach out if something isn't working out ~ There is a 100% happiness guarantee on all my work, you only pay for what you love! Full returns policy is here.

Can I Cancel my Order?

I get it, I change my mind too! Reach out as soon as you can, if it hasn't been shipped I can cancel. If I've shipped it already you are welcome to make a return.

Shipping

What is the shipping policy?

Orders are sent from New Zealand or the US in 1 - 5 working days. Free express shipping to selected countries. Free worldwide shipping. 

DHL Express : Street address only, no PO boxes, sorry. (Unless in outback Australia.)

Import duty/taxes and associated DHL handling fees are the full responsibility of the buyer. Please note I don't collect taxes.

If you have any unexpected issues, reach out I'm happy to help.

What shipping providers do you use?

For the stickers I use NZ Post which are then transferred to your own countries postal service. I use USPS within the US and Canada. I also use DHL Express for larger star ceilings, murals and canopies.

My package has arrived damaged!

Oh no, I'm so sorry! If you have any unexpected shipping issues, please reach out as soon as possible. I'm able to help. Thank you!

Returns & Exchanges

How do I return an item?

Please let me know within 14 days if something isn't working out. Returns can be returned to New Zealand at the buyers expense. Refunds will be made on arrival of the item.

Sustainability

How do you choose what materials to use?

Each piece of art I make is the product of years of designing, sourcing, and producing with the highest-quality materials.

Where are your products made?

All of my products are designed and created here in New Zealand.

What are you doing to be more sustainable?

The glow in the dark paints I use are non toxic and acrylic based. They are endlessly rechargeable so they will never need to be replaced. There are no batteries or electricity needed for these natural night lights. Often just the charge up from daylight is enough to make them glow brightly at night. You can also top up with the room light you'd flick on at night before bed and they are good to go!